St. Elizabeth Hospital to Receive the Louisiana Performance Excellence Award

Staff reports

The Louisiana Quality Foundation announced last week that St. Elizabeth Hospital won the Louisiana Performance Excellence Award at Level III – the highest level - for 2010.  The hospital will receive the award during a special ceremony to be held at the Governor’s Mansion on June 14, 2011.    St. Elizabeth Hospital also received the Level III recognition in 2007.

With this award, St. Elizabeth Hospital has been recognized as a leader in promoting performance excellence and in the learning and sharing of successful performance practices, principles, and strategies.

“This award verifies that the work that we are doing is on the right track,” said St. Elizabeth Hospital President and CEO, Dee LeJeune.  “It is truly an honor to be the recipient of an award which recognizes the organization for the good work that it does, and it is my privilege to work with the men and women of St. Elizabeth Hospital who earned this award.”

The Louisiana Performance Excellence Award honors Louisiana businesses in three categories – business, health care, and education – for innovation and excellence in quality. It is a statewide award recognizing quality leadership in education, government, manufacturing, service industries and non-profit organizations and is based on the Malcolm Baldrige National Quality Award. It is organized and administered by the Louisiana Quality Foundation. The award is presented to the organizations meeting the award criteria benchmarks.  Organizations that apply are judged in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; human resource focus; process management; and results.

The Louisiana Quality Foundation is a non-profit organization of dedicated professional volunteers which strives to assist Louisiana organizations to achieve performance excellence so as to gain competitive advantages.

Also being recognized are other hospitals within the Franciscan Missionaries of Our Lady Health System (FMOLHS): Our Lady of the Lake Regional Medical Center, Baton Rouge, Level III; St. Francis Medical Center in Monroe, Level II; and Our Lady of Lourdes Regional Medical Center in Lafayette, Level II.

"The fact that four of our hospitals are recognized as leaders in quality in Louisiana is confirmation of the commitment of the more than 10,000 team members to meeting the health care needs of the people of Louisiana and living our mission of service, especially to those most in need,” said John J. Finan, President and CEO of the FMOLHS.